SkillTRAN Web Services Agreement with ACRD

This document describes the agreement between you and SkillTRAN, LLC for the delivery of web-based services to members of the organization known as Advocates, Counselors and Representatives for the Disabled (ACRD). Submission of the ACRD SkillTRAN Sign Up form indicates that you have read and agree to the terms of this agreement. This agreement may be amended from time to time by SkillTRAN. This service is intended for use by current ACRD members in support of their work-related advocacy services to its own Social Security claimants.

SkillTRAN operates and maintains its web-based services for the processing of information submitted by the customer. SkillTRAN Web Services are generally available 24 hours per day, 7 days per week, except for periods of scheduled maintenance and emergency repairs. SkillTRAN will exercise reasonable care to adhere to this schedule.

Access. Customer's access to SkillTRAN Web Services is via the internet using secure methods of communication. Customer is responsible for obtaining/using a reliable Internet Service Provider for internet access. SkillTRAN will verify/allow a unique user name and password(s) for access to its web-services for each of the ACRD members. Customer's access to SkillTRAN web services and submission/storage of case information indicates customer's desire to process/store case information to obtain information and/or a report from SkillTRAN. Customer can delete stored case information.

Reruns. SkillTRAN understands that sometimes available claimant information changes or it otherwise becomes necessary to re-run web searches for a claimant.

Proprietary Rights. Customer acknowledges the exclusive proprietary, trademark, copyright, and any patent rights and copyright notices of the SkillTRAN Web Services and its data suppliers. Customer agrees to use SkillTRAN Web Services and generate vocational reports as part of the work-related services directly provided by the ACRD member to its Social Security claimants.

Security. Customer agrees to safeguard the security of its passwords and reset lost or forgotten passwords as necessary, following standard SkillTRAN procedures. SkillTRAN highly recommends that the customer request new password(s) when the customer's staff changes. Contact SkillTRAN to re-assign cases in the event of staff turnover. SkillTRAN will use reasonable care to assure the protection of any case information stored on SkillTRAN servers by the customer.